Contact Us

Customer support

For order help, returns, refunds, or anything that's gone wrong:

• Email: support@spotig.com
• WhatsApp: available on each order's tracking page once dispatched
• Hours: Mon–Sat, 10am–7pm IST

Please include your order number (format: SPOT-2026-XXXXX) in the subject line so we can pull your record instantly.

Order notifications

Automated emails about your orders (confirmation, dispatch, delivery) come from orders@spotig.com. Replies to that address are routed to support.

Business / B2B enquiries

Clubs, academies, schools, gyms, corporates looking for bulk orders, custom kits, or recurring procurement:

• Email: b2b@spotig.com
• Volume pricing kicks in from 10 units of a single SKU or ₹50,000 cart total. Net-30/60 terms available for verified accounts.

Press & partnerships

Brand collaborations, media enquiries, athlete partnerships — email support@spotig.com with "Press" in the subject and we'll route it.

Grievance officer

As required by India's Information Technology Act, 2000 and the DPDP Act, 2023, our designated Grievance Officer is:

• Name: Rajat Arora
• Email: grievance@spotig.com
• Phone: +91 98918 10918
• Hours: Mon–Sat, 10am–7pm IST

We respond to grievances within 30 days. For data-related requests (access, correction, deletion), see the Privacy Policy.

Office / registered address

Note: we're not a retail walk-in store. Please don't visit without an appointment — drop a line and we'll set one up if you genuinely need to meet in person.

Statutory details

• Legal entity: Spotig Sports (Sole Proprietorship)
• GSTIN: 06EPLPA4273P1ZF
• Udyam (MSME) registration: UDYAM-HR-03-0155927